Shipping policy

SHIPPING POLICY

At Dilema, we ship fast across India!

SHIPPING TIMES:

Standard Shipping: 7-10 business days
• Processing: 1-2 business days
• Delivery: 5-8 business days after shipment

Express Shipping: 3-5 business days
• Processing: 1 business day
• Delivery: 2-4 business days after shipment

TRACKING:

Every order includes a tracking number via email. You can track your package in real-time from the moment it ships.

PROCESSING TIME:

Orders are processed Monday-Friday (excluding holidays).
Orders placed on weekends ship the following Monday.

SHIPPING LOCATIONS:

We ship to all states across India!
(Pan-India delivery available)

DELAYS:

While rare, delays can happen due to:
• Weather conditions
• Courier delays
• Holidays
• Regional restrictions

If your order is delayed beyond the estimated date, contact us at Dilemacare@gmail.com

DAMAGED OR LOST PACKAGES:

If your package arrives damaged or is lost:
1. Contact us within 48 hours
2. Provide tracking number & photos
3. We'll send replacement or refund immediately

NO QUESTIONS ASKED!

RETURNS & EXCHANGES:

30-day money-back guarantee
• Return shipping is FREE
• Full refund or exchange
• No restocking fees

Need help? Email: Dilemacare@gmail.com

— Dilema Team
Trendy Fashion For Everyone